Why isp fails




















Recent revelations about WorldCom and Qwest show that even the largest suppliers are not immune. And as we all know, when the mighty fall, they fall hard. Add to this the 'everyday' failures of connectivity, including DNS attacks, viruses and other miscellaneous 'outages' that leave users without Internet connectivity for hours or even days, and we see an increasingly uncertain environment.

Among the debris of these collapses are the thousands of companies that relied on these providers to connect them to their suppliers, customers and partners via the Internet. Although many may have warning of the demise of their supplier and the time to arrange transfer to an alternative provider, many companies do go bust virtually overnight, leaving their customers in the lurch.

In this context many businesses should be examining their contingency plans to ensure that they can and will continue to operate in the event of a permanent or temporary halt to Internet service provision. Unfortunately, research shows that few are doing this and that many are not aware of the various solutions that can provide ISP fail-over that will allow business to continue as normal.

The small business or SME sector is perhaps the most exposed. Those companies, without the resources to demand high-level service agreements or to employ dedicated in-house teams, are at most risk from ISP failure, whatever its cause. In a recent survey of our customer market research carried out on behalf of Stonesoft in Q1 Worryingly, very few of these companies had made contingency plans to cover the loss of service from their ISP either on a temporary or permanent basis.

Only 44 percent of respondents had more than one connection and less than one sixth overall had a connection from an alternative supplier, leaving the vast majority vulnerable to ISP failure. Of these only a minority had automatic fail-over procedures established. Amazingly our survey showed that 37 percent simply waited for the ISP to fix the fault itself.

Meanwhile their businesses were losing money and customers. In cases of serious faults and permanent losses of service through bankruptcies this is clearly not an option. Manual redirection of the IP address space requires time and is quite complex, demanding a high-level of knowledge of the network architecture and the relationship with the ISP. Locating and fixing faults also requires highly skilled and therefore expensive engineers. Only 16 percent of our survey used this method.

All employees have a varying level of technology knowledge, so some users will be more prone to incorrect network usage than others. The best you can do is to offer consistent and detailed training on all new applications and portals to employees so that they have the information they need on how to use the tools that keep your business profitable. Some things are truly out of our control and this falls into that category. Modern WAN infrastructure is resilient and it takes a true disaster to take most networks down.

While ISP failures, natural disasters, human error and technology failure are the primary reasons that networks tend to fail, hacking and cyber attacks on networks are increasingly becoming a serious threat in recent years. The frequency and sophistication of cyber attacks are skyrocketing, and their effects on businesses continues to rise. While there are countless things that can lead to network downtime, the most common causes addressed above can, for the most part, be planned for.

By taking proactive steps and planning for the most common potential problems, you are setting up your users and your business for the best network experience possible. The investment you make will come back tenfold in employee productivity due to decreased downtime. Are you ready to get serious about network downtime?

Plan to succeed with EnableIP. Armed with the best-in-class carriers and partners, Jeremy and Steve set out with a bold plan: Guarantee better uptime rates than the industry standard of only Their bold plan became a reality.

The EnableIP solution is like no other. I doubt your ISP has actually failed, and if it did it would have nothing to do with your computer. Are you saying you can not access the internet? How are you connected to your network? If so did you sign on to your WiFI network? Thank you for ypur prompt reply. My iMac is a 16GB late My problem since upgrade to Yosemite is as follows.

When I switch on the computor I have a Wi Fi signal. When I try to open a web page nothing happens. I then open the Network in System Preference.

Network name is displayed. Continue with the Diagnostics procedure and everything shows up green. Once I go back to open a web page fault reoccurs straight away. Remove any splitters from your cable run if possible. To do this, simply unscrew the connectors just like you would on a modem or cable television. You will be left with two male coaxial connectors.

To bridge them together, be prepared with a coaxial coupler. With this checklist at the ready, you are equipped with some knowledge and terminology to force your ISP to take further action in rectifying your connectivity issues and compensating you for prior downtime.

This can be a lengthy and trying effort. Be persistent, and good luck! Browse All iPhone Articles Browse All Mac Articles Do I need one? Browse All Android Articles Browse All Smart Home Articles Customize the Taskbar in Windows Browse All Microsoft Office Articles What Is svchost.

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